Renata built Southline after nine years inside a carrier call centre, where she spent most of her day explaining bills that should never have been a surprise. She handles the 1099 income forecasts and the mid-year reporting nobody else wants to do.
Licensed health and life producer, TN and GA
Marketplace-certified agent, current plan year
Producer licence #0000000
English, Portuguese
Since 2018
Marcus Bledsoe
Medicare advisor
Turning 65, Advantage and Supplement comparisons, Part D drug lists
Marcus runs the autumn re-run: every Medicare client's drug list and physician list re-checked against next year's plans before December 7. He will talk you out of a plan with a good brochure and a bad formulary.
Certified annually for Medicare plan marketing, current plan year
Retirement Coverage Planning Associate (RCPA)
Producer licence #XXXXXXX
English
Since 2019
Priya Raghavan
Group benefits and ICHRA
Two to fifty employees, participation modelling, employee meetings
Priya handles employers. She quotes a group plan and an individual coverage HRA side by side for every prospect, including the ones where the honest answer is to wait another year.
Tobias models the claiming-age decision against your Medicare start date, because taking benefits early triggers automatic Part A enrolment and that ends Health Savings Account contributions. He is the reason we ask about HSAs at 63.
Alma runs enrolment appointments in Spanish and English and chases the carrier when an ID card does not arrive. If something is stuck, she is the person who unsticks it.
Licensed health producer, TN
Marketplace-certified agent, current plan year
Producer licence #0000000
Español, English
Since 2022
Dee Whitfield
Client service and claims support
Claim questions, ID cards, provider disputes, renewals
Dee is who you call after you are enrolled. Billing that looks wrong, a claim processed at the wrong tier, a provider who says they are out of network when the directory says otherwise: that is her queue.
Licensed health producer, TN
Carrier service certifications, current plan year
Producer licence #XXXXXXX
English
What happens on the call
Twenty-five minutes, and you watch the work
01
Your list
Prescriptions with doses, doctors by practice, and a rough income range. We type it in while you talk.
02
The screen share
You see the comparison being built, not a PDF afterwards. Ask why any plan dropped out.
03
Two or three options
With the trade-off each one asks of you said out loud, before anything is signed.
04
A decision, or not
Leaving without enrolling is a normal outcome. The window is the deadline, not us.
Three ways to meet
Meet us wherever you will actually turn up
Same appointment either way. Only your travel time changes.
In person
The Broad Street office
801 Broad Street, Suite 300
Chattanooga, TN 37402
Today: 9:00 am - 1:00 pm (Nov 1 to Jan 15)
Metered street parking, and a lot behind the building. Bring your prescription bottles and your last tax return if you have it.
